Returns and Refunds

Our respect towards beautifully thought out, unique products is high and we encourage a conscious approach to the pleasures of consuming them. We therefore kindly ask you to choose well and order thoughtfully to simplify transactions and support our intentions regarding sustainable commerce within the industry. 

We do not accept returns of wine. All sales are final. If you find that a wine is corked or otherwise damaged, please notify us immediately by sending a picture of the bottle to sales@brandnewwines.com. We will then send you with a discount coupon code for your next order in the value of the damaged wine.

Brand New World AG
Hornbachstrasse 64
CH-8008 Zürich
Switzerland